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eCommerce

Take your in-store experience online: simple, fully branded, profitable

ShopHero makes the next generation of e-commerce affordable for grocery retailers of all sizes. With our industry-leading platform, launching and operating e-commerce at your store is easy, seamless and cost-effective.

Now supporting online EBT.
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Your brand, online

Give shoppers an online extension of your in-store shopping experience. Your fully branded website includes all in-store SKUs with attractive pictures, descriptions and accurate pricing. Easily insert your weekly newspaper ad, custom banner for specials and holidays, and other personal touches.

We’ve done the hard work on the back end to ensure a smooth online shopping experience:

  • Easy integration with your current POS
  • Payment system and loyalty program integration
  • Simple delivery/pickup time selection
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Fully Branded  Mobile App

Give your shoppers the smooth, personalized experience they expect online. With 80% of all purchases now completed on mobile, this app is an essential key to ecommerce success.

  • More personalized - specials and offers
  • Faster, easier checkout
  • Your brand in their hand - stay top of mind in customers’ online shopping world
  • Better analytics for improved shopper experience
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Simple, cost-effective order fulfillment

The ShopHero fulfillment app makes picking and checking online orders quick, easy and profitable. Downloadable to any mobile device, it provides these time and money-saving features:

  • Highly intuitive - employees require virtually no training to get up and running
  • Mapping directs employee on most efficient picking route through store
  • Pictures and descriptions of each item speed accurate picking
  • Integrated phone contact speeds contact with customer for substitutions

Get the details and get going

Speak with one of our experts about how the ShopHero Retail Success Platform can make a difference with online shopping success for your stores.

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Management Portal - your window on success

The ecommerce management portal makes updating, managing and tracking your online shopping system a snap. Quickly update banners, ads, specials, pickup time windows, and much more from one convenient spot. It’s your portal to online shopping success.

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Powerful Analytics

Measuring and tracking the performance of your ecommerce and digital customer engagement operations can seem daunting. Our unique, easy to use administration portal allows your management team to understand trends and react in real time.

  • Web traffic and referral source analysis
  • Product movement analysis
  • Promotion redemption analysis
  • Loyalty-platform integration
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ShopHero now supports Online EBT.

We have completed full integration of the U.S. Department of Agriculture – Food and Nutrition Service (FNS) SNAP Online Purchasing Program including certification with FISERV/PaySecure to process payments. 

This opens the door for grocers to provide simplified access to shoppers who rely on these programs to provide necessary nutrition for their families

Our team will be happy to help you with additional details that apply to specific program requirements in your state.

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